19.01.2018 17:0 Uhr Berlin
Regional and long-distance train services gradually returning to normal • Still delays and lines closures in some individual regions
Two thirds of the damage in the rail network already repaired • Significant increase in the number of regional and long-distance trains • Toll-free hotline: 08000 996633
Despite the colossal impact of storm "Friederike", Deutsche Bahn has resumed long-distance services throughout almost all of Germany. Two thirds of the damage to the rail network has meanwhile been repaired. Around 100 special-purpose vehicles and more than 300 employees are working on the lines to repair the damage caused by the storm.
Long-distance trains are once again running to and from all the major cities in Germany, although this involves additional transfers and longer journey times in some cases. The impact of “Friederike”, the worst hurricane to hit Germany in 11 years, continues to affect rail services. Train cancellations and delays may unfortunately still occur on lines which have re-opened and train seats may be scarce.
DB expects almost all long-distance trains to be running again at the weekend.
Regional train services have been resumed again throughout Germany, although some individual lines in areas which were hit particularly badly by the hurricane, above all in North Rhine-Westphalia, Thuringia, Saxony and Saxony-Anhalt, are still closed for repair work.
DB still advises passengers to check their planned connection before beginning their journey at bahn.de or via the DB Navigator app. Up-to-date information about long-distance and regional trains is available at bahn.de/aktuell. A toll-free hotline is available on 08000 996633.
Ex gratia offer: all valid long-distance train tickets issued for Thursday, 18 January 2018 and Friday, 19 January 2018 for routes affected by the storm will remain valid and can either be cancelled free of charge or used for up to one week after the end of the disruptions (this also applies to train-specific tickets). Seat reservations can be exchanged (this can also be done online for seat reservations purchased at bahn.de). Passengers affected by the disruptions who no longer wish to make the journey they have already booked can return their tickets free of charge.
Refund form for tickets which were booked online: https://www.bahn.de/p/view/service/buchung/erstattung.shtml