Intelligent operation for on-demand transportation

CleverShuttle is Germany's leading operator of on-demand ridepooling as a complement to public transport services. The company supports municipalities, rural districts and transportation firms that want to create efficient and emissions-free on-demand services. Working on behalf of local transport authorities, CleverShuttle is perfect for anyone who wants flexible mobility tailored to their needs, be it in towns and cities, suburban areas or the countryside. It expands portfolios of existing local transportation offerings and can play a key role in encouraging people to leave their cars behind and use public transport instead. CleverShuttle won the 2016 Germany Mobility Prize with its service model. DB has been the company's majority stakeholder since 2018.

CleverShuttle sets new quality standards for on-demand ridepooling systems

The day-to-day operation of an on-demand system is highly complex. It accounts for much of the system's costs and so plays a key role in its economic viability and, by extension, in the service's long-term success. Staff, vehicles and passengers all have to be at the right place at the right time for everything to work. CleverShuttle links different components such as demand forecasts, shift scheduling and load management, enabling it to deliver efficient operations that meet the highest quality standards.

Thanks to its many years of experience in the field of on-demand transportation, CleverShuttle can guarantee an outstanding service that makes optimum use of vehicle capacities. Having long used electric vehicles, the company is also an expert in managing battery-powered fleets.


Flexa in Leipzig:

CleverShuttle took over the operation of the Flexa service for Leipzig's LVB public transport company in January 2021. This on-demand offering is the perfect addition to LVB's existing network. It serves a large number of transit hubs that give passengers easy access to other transportation links to Leipzig's city center and the entire MDV transit system, which serves the Leipzig-Halle region.

Hopper in Offenbach and hinterland:

At the start of 2021, CleverShuttle started running the Hopper service for the Offenbach district's local transport operator, kvgOF. This offering supplements public transport links and demonstrates how on-demand transportation can be integrated intelligently with an existing range of services. The result: Short waiting times and happy customers. Hopper vehicles took on another role during the 2021 vaccination campaign, when they ferried people to their immunization appointments.

HeinerLiner in Darmstadt:

CleverShuttle started Darmstadt's HeinerLiner service in April 2021. It is the largest fully electric on-demand system for a public transport operator in Germany, making it a pioneer in the large-scale use of on-demand transportation. This innovative mobility offering from transportation company HEAG mobilo GmbH rounds out Darmstadt's existing transportation network and so makes the entire system more appealing to users. An incentive system is in place to encourage contractor CleverShuttle to find the perfect balance between service quality and economic efficiency in day-to-day operations. This fact means that HeinerLiner sets an important example within the transportation sector and helps drive the mobility transition.