On-demand mobility and traffic analyses

Creating detailed solutions for cities, towns, municipalities, (transportation) companies and anyone who wants to be at the forefront of mobility developments: This is the mission of ioki, the DB business unit dedicated to efficient and digital on-demand mobility. ioki employs an interdisciplinary team of IT experts, transportation specialists, developers and designers. This DB subsidiary delivers a single-source service portfolio that leaves nothing out. Its data-driven mobility analyses monitor traffic conditions so operators can produce live alerts about transportation shortfalls, while its operating system for digital mobility is perfect for digitalizing existing and new services. Catering to autonomous and driver-based solutions alike, ioki is the technology partner that gives everyone access to mobility at any time and at any location.

Operating system for digitally managed mobility

Scheduled services, extensive networks and mixed transportation: ioki's operating system for digital mobility enables clients to optimize and digitalize all of their transportation offerings because it is multimodal and takes all types of vehicles into consideration. In addition, ioki provides a platform for integrating on-demand mobility options with existing mass transport networks or new systems.

The operating system consists of three separate applications that are interlinked with one another to form a holistic mobility ecosystem.

Control center: The control center gives the service operator a continuous overview of operations so they can effectively manage dispatching or intervene in services instantly if this becomes necessary.

Passenger app: Thanks to the barrier-free app for passengers, users have everything they need at a single location. They can use the app to call, book and pay for a ride.

Vehicle app: The vehicle app provides the essential information about a journey and is suitable for both autonomous vehicles and driver-based services.

RMV has joined forces with ioki to create an on-demand service like no other in Europe

Germany's RMV transport authority for the Rhine-Main region and ioki are working together to make sure up to 1.8 million people living in and near Frankfurt can benefit from needs-based, on-demand solutions that boost the capacity of existing transit services. With a fleet of 150 zero-emissions vehicles, the scheme is one of the largest on-demand projects in Europe, and it also enjoys the support of Germany's transport ministry (BMVI).

ioki Hamburg – winner of the 2019 German Mobility Prize

ioki teamed up with north German transport operators VHH and HVV to focus on the Hamburg suburbs of Osdorf, Lurup and Billbrook – areas that are home to a lot of people but which lacked effective public transport links. ioki's Hamburg service is now part of these companies' pricing systems, which enables them to provide an everyday alternative to car use and demonstrate just how much mobility solutions can contribute to promoting inclusivity for everyone. This has been a resounding success: 72% of respondents say they use the service to get to or from the nearest stop or station in the public transport network, and more than half of these use it every single day. The project won the German Mobility Prize in 2019.

Wittlich Shuttle – Germany's first digital demand-responsive bus

When developing the Wittlich Shuttle, ioki took an existing taxibus service in a rural area and turned it into the first shared shuttle in Germany that is digitalized and integrated with the area's local public transport network. The over-65s account for more than 25% of the population of Wittlich, a small town on the Moselle river, and these older residents find the service particularly useful. It is also popular with commuters and people with restricted mobility. The shuttle has become a key part of everyday mobility for the people of the town, something borne out in many different ways – such as the 20% increase in passenger numbers despite the pandemic. Since January 2021, the shuttle has also doubled as a way of getting to Wittlich's vaccination center.

On-demand transportation at company offices

For many years, Deutsche Telekom operated a popular shuttle service for employees. ioki was commissioned to upgrade it by adding an eco-friendly ridepooling option and an app that permitted demand-based reservations. This shuttle is now in service at several locations, including key transport hubs in Bonn, Darmstadt and Frankfurt, where the telecommunication giant is located.

Mobility data leads the way

Analyses, plans, simulations – ioki uses data-driven studies to generate a comprehensive image of the current state of mobility and transportation offerings within a selected region. The company then uses this information to identify a set of goals that are a good match for the overall situation.

This approach enables ioki to design bespoke, region-specific solutions that encompass every mode of transportation and so deliver the ideal mix of services. A given solution can focus on optimizing existing public transport offerings, add carsharing or micromobility options to an existing network, or entail the launch of an integrated on-demand system. All projects share one objective: Increasing the transportation system's efficiency and supporting the range of public transport services.

Study for Hamburg: How integrated on-demand mobility can cut CO2 emissions by 1,000 metric tons every day

Working on behalf of Hamburger Hochbahn, the ioki's mobility analytics team is currently analyzing what the integrated, zero-emissions and barrier-free public transport system of the year 2030 could look like. The team found that Hamburg's car drivers cover approx. 25 million km every day, but on-demand shuttles could reduce this figure by 6.5 million km. This, in turn, would reduce CO2 emissions by 1,000 metric tons.

Taking this insight as its starting point, ioki designed a concept that links conventional public transport options with new sharing services to create an integrated system. Some 150,000 residents of Hamburg – almost 10% of the city’s population – would benefit from a shuttle-based feature because the streets where they live lack a comparable bus or rail service. The city's northeastern suburbs in particular, such as Wandsbek, would become considerably more attractive if they offered mobility solutions that responded to local people's needs instead of sticking to top-down timetables.

Replacing 10,000 car journeys in the hinterland of Lake Geneva

Switzerland's national rail company and the transport authorities of the cities of Geneva and Lausanne have formed a joint initiative called Arc Mobilité with an ambitious goal: To turn the transit system in the Geneva – Lausanne – Vevey region into a viable alternative to car usage.

A very real challenge faces the grouping: How can they develop an integrated mobility concept for multimodal offerings that will reduce road traffic by 10,000 journeys every day?

A team consisting of ioki, Accenture and Fjord launched a wide-ranging study that serves as the basis for creating a new offering that caters in full to its users' actual needs ioki carried out a data-driven mobility analysis as part of this study. The company's experts looked at six million routes and journeys that represented a detailed snapshot of people's movements over the course of a day, during which the reasons for traveling changed. Their findings could provide the foundations for the new service.

Autonomous public transport

A pioneer in the field of digitally managed mobility, ioki not only provides intelligent solutions for analyzing and digitalizing driver-based transportation, but the team can also adapt these solutions to include autonomous vehicles as well. ioki's profile in the field of autonomous driving received a major boost in 2017, when it launched the first autonomous bus operating on a public road in Germany. Thanks to its involvement in initiatives such as the Karlsruhe-based EVA shuttle project, overseen by the FZI Research Center for Information Technology, ioki is taking part in the next stage in the development of autonomous mobility. The team merges autonomous services with on-demand options to create solutions that are an integral part of existing public transport systems.

Bad Birnbach – the first autonomous buses on Germany's public roads

The town of Bad Birnbach in southeast Bavaria is home to Germany's first autonomous bus service that uses public roads. DB has operated the route since October 2017, and ioki is in charge of its management. Two autonomous, electric minibuses use a perfectly normal road that crosses farmland to connect the train station with the town center, located some 2 km away. This service gives travelers a reliable link for the first and last mile of their journeys.