Information on accessibility

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Deutsche Bahn moves Germany. Every day.

One railway. Reliable. For everyone.

Infrastructure

We operate a 33,400 kilometre-long network with 5,400 stations, which are used by 450 railway companies and 50,000 trains every day.

Passenger transport

Every day, more than five million people travel with Deutsche Bahn - in ICE and Intercity trains, in regional express trains or in regional and suburban trains.

Logistics

DB Cargo replaces around 80,000 lorry journeys across Europe each day, offering a climate-friendly alternative.

A railway we can be proud of.

With its new “DB 2035” strategy, Deutsche Bahn is charting its course for the next decade. The focus is on reliability, quality, and a noticeably better customer experience. Success will depend on a comprehensive transformation of the company, empowered decentralized entrepreneurship, and a profound cultural change. Central to this transformation is a culture where performance is valued and responsibility is rewarded.

Copyright: Deutsche Bahn AG / Jonas Becker

A railway we can be proud of.

With its new “DB 2035” strategy, Deutsche Bahn is charting its course for the next decade. The focus is on reliability, quality, and a noticeably better customer experience. Success will depend on a comprehensive transformation of the company, empowered decentralized entrepreneurship, and a profound cultural change. Central to this transformation is a culture where performance is valued and responsibility is rewarded.

As a technical requirement for accessibility, we pursue compliance with the current WCAG guideline in version 2.2, conformity level AA, in accordance with the harmonized European standard EN 301 549.This application largely meets the criteria of the current WCAG.

It is subject to a constant self-assessment and review process and is continuously optimized with regard to the requirements. Despite our efforts, users may still encounter barriers when using the application.

Contact, feedback and accessibility issues

Please let us know if you notice content on www.deutschebahn.com that is not accessible. We appreciate your feedback and will do what we can from a technical and commercial standpoint to eliminate accessibility issues as quickly as possible. Please let us know which page and which function you noticed issues with. Here is how to contact us:

E-mail: konzernportal@deutschebahn.com

Postal address: Deutsche Bahn AGKommunikation und MarketingStichwort Barrieren meldenPotsdamer Platz 210785 Berlin, Germany