Information on accessibility

As a technical requirement for accessibility, we pursue compliance with the current WCAG guideline in version 2.2, conformity level AA, in accordance with the harmonized European standard EN 301 549.
This application largely meets the criteria of the current WCAG.

It is subject to a constant self-assessment and review process and is continuously optimized with regard to the requirements. Despite our efforts, users may still encounter barriers when using the application.

Contact, feedback and accessibility issues

Please let us know if you notice content on www.deutschebahn.com that is not accessible. We appreciate your feedback and will do what we can from a technical and commercial standpoint to eliminate accessibility issues as quickly as possible. Please let us know which page and which function you noticed issues with. Here is how to contact us:

E-mail: konzernportal@deutschebahn.com

Postal address: 
Deutsche Bahn AG
Kommunikation und Marketing
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Potsdamer Platz 2
10785 Berlin, Germany