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    Deutsche Bahn moves Germany. Every day.

    One railway. Reliable. For everyone.

    Infrastructure

    We operate a 33,400 kilometre-long network with 5,400 stations, which are used by 450 railway companies and 50,000 trains every day.

    Passenger transport

    Every day, more than five million people travel with Deutsche Bahn - in ICE and Intercity trains, in regional express trains or in regional and suburban trains.

    Logistics

    DB Cargo replaces around 80,000 lorry journeys across Europe each day, offering a climate-friendly alternative.

    The immediate action programmes for a better railway.

    More efficient, more reliable and determined to permanently and noticeably improve quality for passengers.

    The modernisation of the infrastructure takes time. We are implementing three immediate action programmes so that customers can see that things are improving at DB: for improved cleanliness and security at our stations. For greater comfort on long-distance services. For a better customer information. For these three programmes, we are investing a total of more than 140 million euros in DB in 2026 alone.  

    Even cleaner trains and ever more reliable service in our dining cars make train journeys even more comfortable and attractive. 

    Increased presence of security staff, additional cleaning and quick repairs at railway stations ensure that people enjoy their stay and get to their trains in comfort.  

    In future, DB will provide customers with even better information before and during their journey - both on the train, at the station and in digital information channels. 
    This is a website of Deutsche Bahn AG

    Deutsche Bahn AGPotsdamer Platz 210785 Berlin

    If you have any questions or comments about this DB Group website, please contact konzernportal@deutschebahn.com or send a fax to 069 260 91 39 58.

    Deutsche Bahn AG is represented by the Board of Management: Evelyn Palla, Karin Dohm, Harmen van Zijderveld, Bernhard Osburg, Dr. Michael Peterson und Martin Seiler.

    AG Berlin-Charlottenburg HRB 50000

    VAT Reg. No.: DE 811569869

    Supervisory authority:

    Eisenbahn-BundesamtHeinemannstraße 653175 Bonn

    Further information and contact options:

    DB service: You can obtain travel information quickly and easily via the connection search in the DB Navigator app (information on bahn.de) and on our website bahn.de. Compare arrival and departure times as well as prices including the respective offer conditions for the connection you are looking for and book the right ticket directly online. If you have any questions about your journey with Deutsche Bahn, you will find lots of helpful answers and information at bahn.de/help.

    Lost property service: www.bahn.de/lost-luggage Report lost or found items on the train or at the station

    Passenger Rights Service Center: 030 586020920Information on fare refunds under the EU Passenger Rights Regulation

    Mobility Service Center: 030 65212888Contact for planning barrier-free travel

    Information on construction-related timetable changes for Deutsche Bahn trains can be found at www.bahn.de/bauarbeiten.

    Current information on construction projects can be found at https://bauprojekte.deutschebahn.com.

    Information on jobs and careers can be found at: www.deutschebahn.com/career