You have a question? We have the answer!

Skip to Content
Current language English
  • Deutsch
  • English Current language
  • Instagram

    Facebook

    TikTok

    Youtube

    Whatsapp Community

    Deutsche Bahn moves Germany. Every day.

    One railway. Reliable. For everyone.

    The immediate action programmes for a better railway.

    More efficient, more reliable and determined to permanently and noticeably improve quality for passengers.

    The modernisation of the infrastructure takes time. We are implementing three immediate action programmes so that customers can see that things are improving at DB: for improved cleanliness and security at our stations. For greater comfort on long-distance services. For a better customer information. For these three programmes, we are investing a total of more than 140 million euros in DB in 2026 alone.  

    Even cleaner trains and ever more reliable service in our dining cars make train journeys even more comfortable and attractive. 

    Increased presence of security staff, additional cleaning and quick repairs at railway stations ensure that people enjoy their stay and get to their trains in comfort.  

    In future, DB will provide customers with even better information before and during their journey - both on the train, at the station and in digital information channels. 

    Our purchasing staff will gladly help you find the right contact for your product or your service.

    Our helpdesk deals with approx. 200 enquiries each day

    Our team stands out with a wide range of expertise in all procurement topics and with its skills in handling DB's electronic purchasing platforms. The helpdesk is therefore also really appreciated by enquirers.The supplier helpdesk helps you to find the right contact for your product or your service. We ascertain which purchasing agent is responsible for you and answer your questions in using DB's electronic purchasing platforms.