Facts and figures 2016

DB Group offers globally mobility and logistical services and operates in over 130 countries world-wide. Every day, more than 300,000 employees, of which about 195,000 are located in Germany, are committed to ensuring that customers are provided with mobility and logistical services and that the related rail, road, ocean and air traffic networks are operated and controlled efficiently.

The company’s core business is the railway in Germany with more than 5,5 million customers every day in the passenger transport segment, and about 596 thousand tons of freight shipped via rail. More than 1.8 million customers travel via DB buses in Germany every day. Deutsche Bahn operates more than 40,000 train runs daily on its more than 33,300 kilometer-long, modern rail network, which is also open to competition. The number of train stations is 5.681.

In the Passenger transport division DB Group transports in its trains and busses Europe-wide (including Germany) nearly 12 million passengers daily. In the Transport & Logistics division around 300 million tons are transported via rail and more than 102 million shipments with land transport annually in our European network. In our world-wide networks about 1.1 million tons of air freight and nearly 1.9 million TEU of ocean freight are transported.

During the 2015 financial year DB Group posted revenues (adjusted) of about € 40.5 billion, and an EBIT of a good € 1.76 billion after adjustments for special items. 

DB Group's strategy focuses the strenghtening and the expansion of our market positions in order to maintain competitiveness. In addition, sustainability and sustainable success is an essential factor in ensuring our future viability and hence the continued business success. Through a clear strategic focus in the operational divisions we want to continue to convince our customers.

KEY PERFOMANCE FIGURES

* Excluding DB Arriva.

KEY FINANCIAL FIGURES

Economic

CUSTOMER AND QUALITY

Punctuality (%)	2016	2015	2014
DB Group in Germany (rail)	94.3	93.6	94.3
Passenger transport
DB passenger transport in Germany	94.4	93.7	94.5
DB Long-Distance	78.9	74.4	76.5
DB Regional (rail)	94.8	94.2	94.9
DB Regional (bus)	90.6	90.5	-
DB Arriva (rail) 1)	91.0	90.6	90.4
Rail freight transport
DB Cargo	75.6	73.9	68.0

¹⁾ Change in method from 2016, figures for previous years retroactively adjusted.

Product quality rail infrastructure in Germany (%)	2016	2015	2014
Punctuality in Germany 1)	93.9	93.7	94.2
Facilities quality (passenger stations) 2), 3) (grade)	9.92	2.94	3.00
Supply reliability (energy)	99.99 4)	99.99 4)	99.99

¹⁾ Non-Group and DB Group train operating companies.
²⁾ Preliminary value.
³⁾ Change in method from 2015. 

⁴⁾ Preliminary value (not rounded).

Customer satisfaction (SI)1)	2016	2015	2016
Passenger	76.0	76.4	76.1
DB Long-Distance	77	75	75
DB Regional (rail)	69	71	69
DB Regional (bus)	75	74	75
DB Netze Stations (stations (passengers/visitors))	69	69	69
DB Arriva (bus and rail Great Britain)	81	83	82
DB Sales	81	81	83
DB Fleet management (Carsharing)	76	78	79
DB Fleet management (Call a Bike)	77	77	74
Freight transport and logistics 2)	-	67.5	-
DB Cargo 2)	-	64	-
DB Schenker 2)	-	71	-
DB Netze Track	69	68	71
DB Netze Stations
Stations (TOC3) and transport authorities)	62	65	65
Tenants	78	77	77
DB Netze Energy	80	78	78
Traction current and diesel	79	77	76
Electricity and gas plus (DB Group customers)	82	83	80
Electricity and gas plus (non-DB Group customers)	82	83	80

¹⁾ Satisfaction index.
²⁾ Survey every two years.
³⁾ Train operating companies.

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Social

Employee satisfaction (SI1))	2016	2015	2014
DB Group	3.7	-	3.7
DB Long-Distance	3.5	-	3.6
DB Regional	3.5	-	3.4
DB Cargo	3.4	-	3.5
DB Netze Track	3.7	-	3.7
DB Netze Station	3.7	-	3.7
DB Netze Energy	3.8	-	3.8
DB Arriva	3.7	-	3.7
DB Schenker	3.8	-	3.9
Follow-up workshop implementation rate DB Group (%)	-	96.7	–

The employee survey is conducted every two years. When no survey has been conducted the proxy indicator “Follow-up workshop implementation rate” is used

¹⁾ Satisfaction index.

Employer attractiveness1) (rank in Germany)	2016	2015	2014
DB Group	16	20	11
High school students	26	29	13
Students/graduates	24	22	18
Skilled workers	12	16	10
Academically experienced professionals	9	17	5

¹⁾ Change in method, figures for previous years retroactively adjusted.

Young professionals as of Dec 31 (NP1))	2016	2015	2014
Vocational Trainees2)	9,530	9,918	10,214
Dual degree students	941	1,021	1.050
Graduate trainees3)	114	103	151
Interns	503	508	622
»Chance plus« participants	250	290	310

¹⁾ Natural persons.

²⁾ Germany. Includes all class years of vocational training (usually three class years of trainees and dual degree students).

³⁾ Germany (companies with about 98% of domestic employees).

Share of women in Germany as of Dec 31 based on NP (%)	2016	2015	2014
DB Long-Distance	27.7	26.6	26.9
DB Regional	16.1	16.0	16.0
DB Cargo	11.2	11.4	11.2
DB Netze Track	18.6	17.7	16.8
DB Netze Stations	47.3	47.6	47.7
DB Netze Energy	13.3	13.2	12.9
DB Schenker	31.9	32.1	32.6
Other	30.0	45.5	44.6
DB Group	23.0	22.8	22.8

Demographic preparedness	2016	2015	2014
Percentage of staffing needs covered in Germany as of Dec (%)	97.3	97.3	-

Germany (companies with about 84% of domestic employees).

 

Health rate in Germany based on hours (%)	2016	2015	2014
DB Long-Distance	93.4	93.3	93.7
DB Regional	92.4	92.3	92.9
DB Cargo	92.8	92.9	93.3
DB Netze Track	94.5	94.6	95.0
DB Netze Stations	93.0	93.8	93.8
DB Netze Energy	95.7	95.6	95.9
DB Schenker	94.6	95.4	95.8
Other	93.5	93.5	93.9
DB Group	93.5	93.6	94.1

Employees as of Dec 31 (FTE 1))	2016	2015	Change absolute	Change %
DB Long-Distance2)	16,326	16,339	–13	-0.1
DB Regional	36,008	36,494	–486	-4.3
DB Cargo	29,671	30,303	-632	-2.1
DB Netze Track2)	43,974	43,131	+813	+1.9
DB Netze Stations	5,093	4,982	+111	+2.2
DB Netze Energy	1,736	1,726	+10	+0.6
DB Arriva	54,150	46,484	+7,666	+16.5
DB Schenker	68,388	66,327	+2,061	+3.1
Other	51,022	51,386	-364	-0.7
DB Group	306,368	297,202	+9,166	+3.1

¹⁾ Full-time employees; for better comparability part-time employees are converted into equivalent full-time employees in accordance with their share of the normal annual work time.

²⁾ Previous yearsʼ figure adjusted.

Employees by regions as of Dec 31 (FTE1))	2016	2015	Change absolute	Change %
Germany	187,395	187,420	-25	–
Europe (excluding Germany)	92,694	84,496	+8,198	+9.7
Asia/Pacific	15,016	14,232	+784	+5.5
North America	8,556	8,515	+41	+0.5
Rest of world	2,707	2,539	+168	+6.6
DB Group	306,368	297,202	+9,166	+3.1

¹⁾ Full-time employees; for better comparability part-time employees are converted into equivalent full-time employees in accordance with their share of the normal annual work time.

Employees as of Dec 31 (NP1))	2016	2015	Change absolute	Change %
DB Long-Distance2)	17,400	17,411	–11	–0.1
DB Regional	37,853	38,163	–310	–0.8
DB Cargo	30,084	30,718	+634	-2.1
DB Netze Track2)	44,957	44.028	+929	+2.1
DB Netze Stations	5,396	5,241	+155	+3.1
DB Netze Energy	1,777	1,770	+75	+0.4
DB Arriva	56,564	48,527	+8,037	+16.6
DB Schenker	70,805	68,722	+2.083	+3.0
Other2)	53,496	53,793	297	-0.6
DB Group	318,332	308,373	+9,959	+3.2

¹⁾ Natural persons.

²⁾ Previous yearsʼ figure adjusted.

Employees by regions as of Dec 31 (NP1))	2016	2015	Change absolute	Change %
Germany	195,692	195,378	+314	+0.2
Europe (excluding Germany)	96,119	87,502	+8,617	+9.8
Asia/Pacific	15,084	14,322	+762	+5.3
North America	8,730	8,632	+98	+1.1
Rest of world	2,707	2,539	+168	+6.6
DB Group	318,332	308,373	+9,959	+3.2

¹⁾ Natural persons.

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Environmental

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