About the report

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    Deutsche Bahn moves Germany. Every day.

    One railway. Reliable. For everyone.

    Infrastructure

    We operate a 33,400 kilometre-long network with 5,400 stations, which are used by 450 railway companies and 50,000 trains every day.

    Passenger transport

    Every day, more than five million people travel with Deutsche Bahn - in ICE and Intercity trains, in regional express trains or in regional and suburban trains.

    Logistics

    DB Cargo replaces around 80,000 lorry journeys across Europe each day, offering a climate-friendly alternative.

    The immediate action programmes for a better railway.

    More efficient, more reliable and determined to permanently and noticeably improve quality for passengers.

    The modernisation of the infrastructure takes time. We are implementing three immediate action programmes so that customers can see that things are improving at DB: for improved cleanliness and security at our stations. For greater comfort on long-distance services. For a better customer information. For these three programmes, we are investing a total of more than 140 million euros in DB in 2026 alone.  

    Even cleaner trains and ever more reliable service in our dining cars make train journeys even more comfortable and attractive. 

    Increased presence of security staff, additional cleaning and quick repairs at railway stations ensure that people enjoy their stay and get to their trains in comfort.  

    In future, DB will provide customers with even better information before and during their journey - both on the train, at the station and in digital information channels. 
    The Sustainability Report follows international standards for sustainability reporting and was audited by independent third parties.

    It is organized according to the areas for action of the DB2020 strategy, which involve a harmonization of economic, social and environmental targets. Different departments at DB worked together to execute this integrated approach.

    The selected topics follow the guidelines of Version 3.0 of the Global Reporting Initiative. The report also takes requirements gleaned from stakeholder dialogues into account.

    The report covers the 2012 calendar year. Most key figures include values from 2010 and 2011 to allow you to compare data. For some key figures, only data from 2012 are available. In these areas, reporting on sustainability is still being established.

    The report covers all fully consolidated companies of Deutsche Bahn. Any deviations from this reporting group are indicated. DB Arriva was first consolidated on September 1, 2010, following its acquisition earlier that year. As a result, full data series are not available for select financial key figures for the 2010 reporting year.

    The methods and principles used to collect and calculate the data in the report are based on the applicable standards. Any estimates made are indicated.

    The report's six topic-based sections explain the DB Group's strategic approaches and measures.

    The Sustainability Report meets application level A* of the Global Reporting Initiative (GRI) and the principles of the UN Global Compact. It contains DB's progress report for the UN Global Compact and GRI index and indicators.   

    The essential indicators and text for the 2012 reporting year were audited by PricewaterhouseCoopers AG Wirtschaftsprüfungsgesellschaft (PwC). The audit confirmed that the report complies with the requirements of application level A+. Audited report content is indicated in the text. Individual audited statements are also indicated.

    DB last published a sustainability report in 2009. In the intervening years, reporting was accomplished through a brochure, most recently "Facts and Figures about Sustainability 2011." Information relating to sustainability has increasingly been included in the annual report since the last sustainability report was published.

    Sustainability reporting is now also being realigned in conjunction with the DB2020 strategy. The Sustainability Report 2012 has expanded the scope, and some of the collection methodology has changed as well. As a result, some figures cannot be compared to previous data, for example data from the annual report, sustainability report and UN Global Compact. In the future, the company wants its reporting landscape to reflect the greater weight given to non-financial aspects by the DB2020 strategy. To that effect, the next report published will be the 2014 Integrated Report, which will then be published annually.