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    Deutsche Bahn moves Germany. Every day.

    One railway. Reliable. For everyone.

    The immediate action programmes for a better railway.

    More efficient, more reliable and determined to permanently and noticeably improve quality for passengers.

    The modernisation of the infrastructure takes time. We are implementing three immediate action programmes so that customers can see that things are improving at DB: for improved cleanliness and security at our stations. For greater comfort on long-distance services. For a better customer information. For these three programmes, we are investing a total of more than 140 million euros in DB in 2026 alone.  

    Even cleaner trains and ever more reliable service in our dining cars make train journeys even more comfortable and attractive. 

    Increased presence of security staff, additional cleaning and quick repairs at railway stations ensure that people enjoy their stay and get to their trains in comfort.  

    In future, DB will provide customers with even better information before and during their journey - both on the train, at the station and in digital information channels. 

    This section provides additional information from the Central Procurement organization. If you have questions after looking through these documents, our supplier hotline team will be happy to help you.
    General Documents

    > General Terms of Contract for the Provision of Supplies and Services Part B (VOL/B, in German)

    > DB Code of Conduct for Business Partners

    Information security:

     New ISO/TS 22163 standard from January 1, 2019 for rail vehicles

    Quality Assurance in Procurement

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    Services
    Infrastructure
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    IT hardware
    Identification in accordance with the GS1 standard
    Rail vehicles and parts

    General

    List of rail vehicle products subject to quality control (link to SMaRT – for registered suppliers only; in German)

    Organization of testing

    Ouality capability assessment

    Welding

    Adhesive bonding

    Manufacturer-related qualification (HPQ)

    Other applicable documents

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